Member Satisfaction

3 Reasons Why You Should Consider a Court Reservation System for your Pickleball Club

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Let’s play ball. Pickleball that is! This tennis, ping pong, badminton triple threat is the fastest growing sport in America. From Florida to NYC, parks and facilities are making room for pickleball enthusiasts. As the sport gains ground among athletic clubs across the country, more pickle-ballers are signing up for tournaments and championships. With players […]

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5 Reasons Your Tennis Club Needs to Make Use of an Online Booking System

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Are you tired of having to tell members that there isn’t a court available when they come to your front desk? Do you hate to see the frustration or disappointment on members’ faces? Running a tennis club is not easy. Managing the different time slots and activities. From group or solo lessons, to private bookings

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Stop the Court Hog

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When a member joins your club, it comes with an expectation they will be treated the same as every other member. Bottom line – no preferential treatment. If members are not able to have the same access to opportunities as others, they will begin to question why, and their perceived value of their membership will

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Your Members Want to Improve

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The majority of club members want to get better.  Even in social matches, people are naturally competitive. So how does this relate to member retention?  It’s an easy question to answer – members expect part of the value you are bringing is a way to provide them the resources to improve their game. Whether that

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