Are you tired of having to tell members that there isn’t a court available when they come to your front desk? Do you hate to see the frustration or disappointment on members’ faces?
Running a tennis club is not easy. Managing the different time slots and activities. From group or solo lessons, to private bookings and tournaments or competitions, there is always something going on.
It’s important to have a tool that facilitates an online booking process. Here are five reasons your tennis club needs to use an online booking system.
1. Increase Staff Productivity
Having an online appointment manager can be a big help for your staff. If they are spending less time working on court time appointments, they can spend more time on other tasks that need to be done. Eliminating some of the call-in reservations can lead to an increase in staff productivity.
2. Instant Visibility to Court Availability
If you have a web booking system in place, you can eliminate member frustrations. If they have the ability to see court availability at their fingertips, they will be able to book court time and know that it’s available when they arrive at your club. Instant visibility is a huge time saver for members.
3. Increase Member Satisfaction
Increasing member satisfaction is always important. If members have the option to book court times prior to driving to your club, then they won’t have to deal with being told, “sorry, there isn’t a court available right now”. We live in a world of instant gratification. If you increase member satisfaction, you are increasing revenue for your club.
4. Promote Events
Having an online booking system is not just a great way to book appointments. You can also use the system to promote and publicize your club events and even allow members to register for events online.
You can also integrate this service with your website, set up group emails, and utilize the email tool to keep your members informed of all things related to your club. Using this service is a great addition to your marketing arsenal.
5. Easy Customization
If you have an online appointment manager, you can do more than just make court reservations and promote events. Depending on your specific needs, you can do so much more.
- Integrated payments
- Tennis pros can handle clients
- Handle multiple membership tiers
- Handle seasonal memberships
- Mobile app
Running your business can be easier when you have an effective plan in place. Having the ability to customize things based on the needs of your club and members can make your day to day much easier.
Ready to Get Your Online Booking System?
Time is precious and you can keep your members happy by putting an effective online booking system in place. Give your members the ability to book their court time and save everyone time and frustration.
If you are ready to get a system in place or have any questions, contact us today. We would love to help you run more efficiently.